Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).
Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.
Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).
Many of our cookies are used for a better user experience with our wordpress site and are used when you become our websiter user or you register with an account with us.
For more information cookie seeting , please see the Controlling Cookies section below.
We set cookies in a number of different locations across our services. These include:
The table below explains the types of cookies we use on our websites and why we use them.
Category of cookies | Why we use these cookies |
Strictly Necessary | These cookies are essential for websites on our services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual “carts” on sites that have an ecommerce functionality. |
Functionality | These cookies are used to store preferences set by users such as account name, language, and location. |
Security | We use these cookies to help identify and prevent potential security risks. |
Analytics and Performance | Performance cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them. |
Advertising | These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed or acts you have taken on our (and other) websites. These are set by Automattic and trusted third party networks, and are generally persistent in nature. |
Third Party / Embedded Content | Sites make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies. |
In addition to the cookies set on our website, we utilize cookies for our site statistics. This tallies the unique numbers of visitors to a site, as well as the number from specific geographic locations. A visitor is counted when we see a user or browser for the first time in a given period.
Below are examples of the cookies, with explanations of their purpose. Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below. Additionally, we set referrer cookies using WooCommerce.
In addition, companies that we use services, like exensions, plugins, ads, place additional cookies. We provide more information on these cookies below.
Cookie | Purpose |
ads | Tracks if a visitor has clicked an ad before. |
lr_nw | Counts and tracks pageviews on Longreads.com. Used to determine whether or not to show our Membership popup message. |
wordpress_eli | Reduces the display of ads for repeat visitors. |
Please also see the section below on third party advertisements that you may see on our sites or sites that use our services.
Cookie | Purpose |
__pdvt | Used in log of Crowdsignal survey data to aid in debugging customer problems. |
_hjIncludedInSample mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel optimizelyBuckets optimizelyEndUserId __hstc hubspotutk optimizelySegments | Gathers information that helps us understand how visitors interact with our websites, which allows us to create a better visitor experience. |
ab | Used for “AB testing” of new features. |
nux_flow_name | Identifies which user signup flow was shown to the user. |
tk_ni / tk_ai / tk_qs | Gathers information for our own, first party analytics tool about how our services are used. A collection of internal metrics for user activity, used to improve user experience. |
tk_*r | Referral cookies used to analyse referrer behavior for Jetpack connected sites using WooCommerce. |
wp-affiliate-tracker | Remembers the ID of the affiliate that referred the current user to WordPress.com |
utma / utmb / utmc / utmt / utmz / ga / gat / gid | Google Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites. |
Cookie | Purpose |
__stripe_sid / __stripe_mid | For processing payment and to aid in fraud detection. |
_longreads_prod_new | Authentication for Longreads.com Member accounts. Only active when logged in, on *.longreads.com domains. |
akm_mobile | Stores whether a user has chosen to view the mobile version of a website. |
botdlang | Used to track the language a user has selected to view popular blogs in. |
landingpage_currency | Defines the currency displayed in WordPress.com landing pages. |
pd_dashboard | Records last used folder in Crowdsignal dashboard so it can be reopened upon user’s next visit. |
PD_USER_AUTH | Login cookie used to identify Crowdsignal user. |
wordpress_logged_in* | Checks whether or not the current visitor is a logged in WordPress.com user. |
wp-settings-{user_id} | Persists a user’s wp-admin configuration. |
wp_sharing_{id} | Tracks whether or not a user has already performed an action. |
Cookie | Purpose |
csrftoken | Python/Ajax security cookie used on accounts.longreads.com. |
Cookie | Purpose |
country_code | Used in order to determine whether or not the cookie banner should be shown. Set immediately on page load and retained for 6 hours to remember the visitor’s country. |
sensitive_pixel_option | Remembers the state of visitor acceptance to the cookie banner. Only set when the visitor clicks Accept. |
twostep_auth | Set when the user is logged in using two factor authentication. |
wordpress_test_cookie | Checks if cookies are enabled to provide appropriate user experience. |
Our users or clients and b2b companies, may also choose to place ads on their site through our ads program. Additionally, we also show ads from our ads program on some of our advetising platforms and in emails.
We operate our ads program in partnership with third party vendors. As part of the operation of our ads program, we use cookies to collect certain information. Advertising cookies enable us and our partners to serve ads and to personalize those ads based on information like visits to our sites and other sites on the Internet.
Below is a representative list of our advertising program partners, along with information on the cookies that that each partner sets. The partners we work with change from time to time, and this is not an exhaustive list. Your choices to control cookies related to our ads program are described below.
Below is a representative list of the cookies that may be set by our ads partners in connection with ads that appear in emails.
Cookie | Purpose |
pi-userid | Used to personalize email-based ads. |
eid_ | Used in email-based ads to track if a visitor has clicked an ad and report to advertisers how their ads performed. |
Below are examples of the cookies set with the Jetpack plugin installed. For more details on the cookies set for administrators, please see https://jetpack.com/support/cookies/.
Cookie Name | Purpose |
comment_author_{HASH} | Remembers the value entered into the comment form‘s name field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes. |
comment_author_email_{HASH} | Remembers the value entered into the comment form‘s email field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes. |
comment_author_url_{HASH} | Remembers the value entered into the comment form‘s URL field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes |
Cookie Name | Purpose |
akm_mobile | Remembers whether or not a user wishes to view the mobile version of a site. |
Cookie Name | Purpose |
jetpack_comments_subscribe_{HASH} | Remembers the state of the post and comment subscription checkboxes. |
jetpack_blog_subscribe_{HASH} | Remembers the state of the post and comment subscription checkboxes. |
Cookie Name | Purpose |
eucookielaw | Remembers the state of visitor acceptance to the EU Cookie Law banner. |
Please note that this section is not intended to be exhaustive, but rather aims to be representative, and that our users may set additional cookies (such as Google Analytics), depending on the features they have chosen to enable or the plugins they have installed.
Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:
On a mobile device, you may also be to adjust your settings to limit tracking.
For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on, or from Hotjar by using the Do Not Track header.
In order to better understand how our services are used, we monitor certain user activities that take place within our products, including page views and clicks on any links used when managing a site via our dashboards.
We call each one of these actions an “event.” Analytics events are attached to your WordPress.com account and are handled via a first party system that Automattic owns and maintains. In general, we record the following data for each event: IP address, WordPress.com user ID and username, WordPress.com-connected site ID (for sites not hosted on WordPress.com), user agent, referring URL, timestamp of event, browser language, and country code.
We use this information to improve our products, make our marketing to you more relevant, personalize your experience, and for the other purposes described in our Privacy Policy.
You may opt out of our analytics program through your user settings. By doing so, you won’t share information with our analytics tool about events or actions that happen after the opt-out, while logged in to your WordPress.com account. Note that opting out does not disable the functionality of the actions we track – for example, if you publish a post, we will still have record of that (don’t worry!), but for an event or action after you opt out, we will not have other data associated with that action or event in the analytics tool.
If you’d like to opt-out of our analytics tool on Simplenote, you’ll also need to opt out on the Simplenote app–not on your WP.COM Account Privacy Settings.
You should see a “cookie banner” on our website and dashboards. If you are visiting us from the EU, then we do not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you click to accept. When you consent in this manner, we and our advertising partners may set advertising cookies on the site you are visiting and on our other websites, dashboards, and services, which we use to show you advertisements about our various Automattic products. We’ll display the banner to you periodically, just in case you change your mind.
You may see a “cookie banner” on our users’ websites, particularly if you are in the European Union. If so, then our ad program does not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you accept. When you consent in this manner, we and our advertising partners may set third party advertising cookies on our network in order to show you personalized ads. We’ll display the banner to you periodically, just in case you change your mind.
* Please note this consent feature was implemented on May 22, 2018.
We set a cookie to help us understand how visitors engage with websites that participate in our ad program. Visitors may opt out of our use of this information by visiting this link (the opt-out will be processed immediately with no confirmation step). When you opt out, we replace the unique value for that cookie with an opt-out value. The opt-out works across all websites in our ads program. If you have opted out by accident, or wish to opt back in, you may do so by visiting this link. Please note that this option is browser specific, and so if you use a different device or browser or clear your cookies, then you will need to repeat the process.
If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.
Sent us an email at info@seacrets.gr
Call us at +30 27210 94622
Gdpr Representative Maria Polychronopoulou
Cookies are small pieces of data, stored in text files, that are stored on your computer or other device when websites are loaded in a browser. They are widely used to “remember” you and your preferences, either for a single visit (through a “session cookie”) or for multiple repeat visits (using a “persistent cookie”). They ensure a consistent and efficient experience for visitors, and perform essential functions such as allowing users to register and remain logged in. Cookies may be set by the site that you are visiting (known as “first party cookies”), or by third parties, such as those who serve content or provide advertising or analytics services on the website (“third party cookies”).
Both websites and HTML emails may also contain other tracking technologies such as “web beacons” or “pixels.” These are typically small transparent images that provide us with statistics, for similar purposes as cookies. They are often used in conjunction with cookies, though they are not stored on your computer in the same way. As a result, if you disable cookies, web beacons may still load, but their functionality will be restricted.
Some cookies are necessary for technical reasons; some enable a personalized experience for both visitors and registered users; and some allow the display of advertising from selected third party networks. Some of these cookies may be set when a page is loaded, or when a visitor takes a particular action (clicking the “like” or “follow” button on a post, for example).
Many of our cookies are used for a better user experience with our wordpress site and are used when you become our websiter user or you register with an account with us.
For more information cookie seeting , please see the Controlling Cookies section below.
We set cookies in a number of different locations across our services. These include:
The table below explains the types of cookies we use on our websites and why we use them.
Category of cookies | Why we use these cookies |
Strictly Necessary | These cookies are essential for websites on our services to perform their basic functions. These include those required to allow registered users to authenticate and perform account related functions, as well as to save the contents of virtual “carts” on sites that have an ecommerce functionality. |
Functionality | These cookies are used to store preferences set by users such as account name, language, and location. |
Security | We use these cookies to help identify and prevent potential security risks. |
Analytics and Performance | Performance cookies collect information on how users interact with our websites, including what pages are visited most, as well as other analytical data. We use these details to improve how our websites function and to understand how users interact with them. |
Advertising | These cookies are used to display relevant advertising to visitors who use our services or visit websites we host or provide, as well as to understand and report on the efficacy of ads served on our websites. They track details such as the number of unique visitors, the number of times particular ads have been displayed, and the number of clicks the ads have received. They are also used to build user profiles, including showing you ads based on products you’ve viewed or acts you have taken on our (and other) websites. These are set by Automattic and trusted third party networks, and are generally persistent in nature. |
Third Party / Embedded Content | Sites make use of different third party applications and services to enhance the experience of website visitors. These include social media platforms such as Facebook and Twitter (through the use of sharing buttons), or embedded content from Youtube and Vimeo. As a result, cookies may be set by these third parties, and used by them to track your online activity. We have no direct control over the information that is collected by these cookies. |
In addition to the cookies set on our website, we utilize cookies for our site statistics. This tallies the unique numbers of visitors to a site, as well as the number from specific geographic locations. A visitor is counted when we see a user or browser for the first time in a given period.
Below are examples of the cookies, with explanations of their purpose. Please note that this is not an exhaustive list, but rather aims to be representative. Information about cookies that may be set by third parties, such as our ads partners, is below. Additionally, we set referrer cookies using WooCommerce.
In addition, companies that we use services, like exensions, plugins, ads, place additional cookies. We provide more information on these cookies below.
Cookie | Purpose |
ads | Tracks if a visitor has clicked an ad before. |
lr_nw | Counts and tracks pageviews on Longreads.com. Used to determine whether or not to show our Membership popup message. |
wordpress_eli | Reduces the display of ads for repeat visitors. |
Please also see the section below on third party advertisements that you may see on our sites or sites that use our services.
Cookie | Purpose |
__pdvt | Used in log of Crowdsignal survey data to aid in debugging customer problems. |
_hjIncludedInSample mp_6d7c50ad560e01715a871a117a2fbd90_mixpanel optimizelyBuckets optimizelyEndUserId __hstc hubspotutk optimizelySegments | Gathers information that helps us understand how visitors interact with our websites, which allows us to create a better visitor experience. |
ab | Used for “AB testing” of new features. |
nux_flow_name | Identifies which user signup flow was shown to the user. |
tk_ni / tk_ai / tk_qs | Gathers information for our own, first party analytics tool about how our services are used. A collection of internal metrics for user activity, used to improve user experience. |
tk_*r | Referral cookies used to analyse referrer behavior for Jetpack connected sites using WooCommerce. |
wp-affiliate-tracker | Remembers the ID of the affiliate that referred the current user to WordPress.com |
utma / utmb / utmc / utmt / utmz / ga / gat / gid | Google Analytics. Gathers information that helps us understand how visitors interact with our websites, which allow us to create a better experience for our visitors. Our users may also implement Google Analytics on their own websites. |
Cookie | Purpose |
__stripe_sid / __stripe_mid | For processing payment and to aid in fraud detection. |
_longreads_prod_new | Authentication for Longreads.com Member accounts. Only active when logged in, on *.longreads.com domains. |
akm_mobile | Stores whether a user has chosen to view the mobile version of a website. |
botdlang | Used to track the language a user has selected to view popular blogs in. |
landingpage_currency | Defines the currency displayed in WordPress.com landing pages. |
pd_dashboard | Records last used folder in Crowdsignal dashboard so it can be reopened upon user’s next visit. |
PD_USER_AUTH | Login cookie used to identify Crowdsignal user. |
wordpress_logged_in* | Checks whether or not the current visitor is a logged in WordPress.com user. |
wp-settings-{user_id} | Persists a user’s wp-admin configuration. |
wp_sharing_{id} | Tracks whether or not a user has already performed an action. |
Cookie | Purpose |
csrftoken | Python/Ajax security cookie used on accounts.longreads.com. |
Cookie | Purpose |
country_code | Used in order to determine whether or not the cookie banner should be shown. Set immediately on page load and retained for 6 hours to remember the visitor’s country. |
sensitive_pixel_option | Remembers the state of visitor acceptance to the cookie banner. Only set when the visitor clicks Accept. |
twostep_auth | Set when the user is logged in using two factor authentication. |
wordpress_test_cookie | Checks if cookies are enabled to provide appropriate user experience. |
Our users or clients and b2b companies, may also choose to place ads on their site through our ads program. Additionally, we also show ads from our ads program on some of our advetising platforms and in emails.
We operate our ads program in partnership with third party vendors. As part of the operation of our ads program, we use cookies to collect certain information. Advertising cookies enable us and our partners to serve ads and to personalize those ads based on information like visits to our sites and other sites on the Internet.
Below is a representative list of our advertising program partners, along with information on the cookies that that each partner sets. The partners we work with change from time to time, and this is not an exhaustive list. Your choices to control cookies related to our ads program are described below.
Below is a representative list of the cookies that may be set by our ads partners in connection with ads that appear in emails.
Cookie | Purpose |
pi-userid | Used to personalize email-based ads. |
eid_ | Used in email-based ads to track if a visitor has clicked an ad and report to advertisers how their ads performed. |
Below are examples of the cookies set with the Jetpack plugin installed. For more details on the cookies set for administrators, please see https://jetpack.com/support/cookies/.
Cookie Name | Purpose |
comment_author_{HASH} | Remembers the value entered into the comment form‘s name field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes. |
comment_author_email_{HASH} | Remembers the value entered into the comment form‘s email field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes. |
comment_author_url_{HASH} | Remembers the value entered into the comment form‘s URL field. Specific to the site from which it is set. This cookie mirrors one set by the core WordPress software for commenting purposes |
Cookie Name | Purpose |
akm_mobile | Remembers whether or not a user wishes to view the mobile version of a site. |
Cookie Name | Purpose |
jetpack_comments_subscribe_{HASH} | Remembers the state of the post and comment subscription checkboxes. |
jetpack_blog_subscribe_{HASH} | Remembers the state of the post and comment subscription checkboxes. |
Cookie Name | Purpose |
eucookielaw | Remembers the state of visitor acceptance to the EU Cookie Law banner. |
Please note that this section is not intended to be exhaustive, but rather aims to be representative, and that our users may set additional cookies (such as Google Analytics), depending on the features they have chosen to enable or the plugins they have installed.
Visitors may wish to restrict the use of cookies or completely prevent them from being set. Most browsers provide for ways to control cookie behavior such as the length of time they are stored – either through built-in functionality or by utilizing third party plugins. If you disable cookies, please be aware that some of the features of our service may not function correctly.
To find out more on how to manage and delete cookies, visit aboutcookies.org. For more details on your choices regarding use of your web browsing activity for interest-based advertising you may visit the following sites:
On a mobile device, you may also be to adjust your settings to limit tracking.
For example, you can opt out of Google Analytics by installing Google’s opt-out browser add-on, or from Hotjar by using the Do Not Track header.
In order to better understand how our services are used, we monitor certain user activities that take place within our products, including page views and clicks on any links used when managing a site via our dashboards.
We call each one of these actions an “event.” Analytics events are attached to your WordPress.com account and are handled via a first party system that Automattic owns and maintains. In general, we record the following data for each event: IP address, WordPress.com user ID and username, WordPress.com-connected site ID (for sites not hosted on WordPress.com), user agent, referring URL, timestamp of event, browser language, and country code.
We use this information to improve our products, make our marketing to you more relevant, personalize your experience, and for the other purposes described in our Privacy Policy.
You may opt out of our analytics program through your user settings. By doing so, you won’t share information with our analytics tool about events or actions that happen after the opt-out, while logged in to your WordPress.com account. Note that opting out does not disable the functionality of the actions we track – for example, if you publish a post, we will still have record of that (don’t worry!), but for an event or action after you opt out, we will not have other data associated with that action or event in the analytics tool.
If you’d like to opt-out of our analytics tool on Simplenote, you’ll also need to opt out on the Simplenote app–not on your WP.COM Account Privacy Settings.
You should see a “cookie banner” on our website and dashboards. If you are visiting us from the EU, then we do not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you click to accept. When you consent in this manner, we and our advertising partners may set advertising cookies on the site you are visiting and on our other websites, dashboards, and services, which we use to show you advertisements about our various Automattic products. We’ll display the banner to you periodically, just in case you change your mind.
You may see a “cookie banner” on our users’ websites, particularly if you are in the European Union. If so, then our ad program does not set, or allow our ad partners to set, cookies that are used to show you targeted ads before you accept. When you consent in this manner, we and our advertising partners may set third party advertising cookies on our network in order to show you personalized ads. We’ll display the banner to you periodically, just in case you change your mind.
* Please note this consent feature was implemented on May 22, 2018.
We set a cookie to help us understand how visitors engage with websites that participate in our ad program. Visitors may opt out of our use of this information by visiting this link (the opt-out will be processed immediately with no confirmation step). When you opt out, we replace the unique value for that cookie with an opt-out value. The opt-out works across all websites in our ads program. If you have opted out by accident, or wish to opt back in, you may do so by visiting this link. Please note that this option is browser specific, and so if you use a different device or browser or clear your cookies, then you will need to repeat the process.
If you have any questions about our use of cookies, you can find the most relevant contact details in our Privacy Policy.
Sent us an email at info@seacrets.gr
Call us at +30 27210 94622
Gdpr Representative Maria Polychronopoulou
Delivery/ shipping of products
1. Our company offers alternative ways of receipt and delivery of products for your convenience, as listed below. When you place your order, you are asked to choose how you wish to receive or how you want us to send you the products you have ordered. Depending on the way you have selected, the total final cost of your order is calculated. This cost will be used for the payment of your order and will be included in the order confirmation.
2. Time, Means, Place of Receipt/ Delivery
The delivery time of your order is determined by its finalization as well as the order confirmation e-mail received upon its completion.
i) Pick up of your order from our factory Kallipateiras 10 str. kalamata Greece during working days and hours i.e. Monday-Friday 10:00 – 16:00, excluding holidays.
ii) In case you wish your order to be dispatched to an indicated delivery address (there is a multiple delivery option as well, see section 8.2.ii d below), the delivery will be carried out:
a) By a partner transportation company, i.e. DHL Express for international deliveries (within & outside the EU) and ACS Courier, and ELTA for deliveries in Greece. Our company and its partners take all necessary steps to ensure the timely delivery of the order to the buyer based on the basic delivery schedule of each transportation company. We cannot guarantee neither the arrival time nor the exact delivery time of the ordered goods, as it depends entirely on the transportation companies that we collaborate with. Our company is not accountable for any delays caused by force majeure or unexpected events or events beyond its control. In the event of any delay, our company will make every possible effort to contact you in the ways mentioned in articles 6.5 ii) and 6.12 above. Our company is responsible for the proper delivery of your order to the carrier, and, from that point on, the liability lies with the buyer subject to article 524 AK. The transportation cost is defined by the pricing policy of each transportation company, which is solely responsible for shipping charges and which may alter the relevant prices at any time. Seacrets Inspirations is not liable for any such pricing change.
b) In case of return of defective products (provided that the conditions of article 13 on defective products or on the lack of agreed capacity are fulfilled), return must always take place after communication with our company, which undertakes both the responsibility and the transportation cost for the return of the products to the carrier.
c)
Gifts orders: You can also order one or more gifts and send them to
any recipient you wish within the European Union, simply by filling
out the recipient's address and information in a special form on our
website, so that the product can be delivered directly to him/her.
You have the option of multiple deliveries to different destinations
and to multiple recipients without restrictions. When sending gift
parcels to other recipients, make sure the recipient can receive gift
parcels and that, generally, the gift will not be considered
undesirable for any reason, nor will it be rejected upon delivery,
otherwise the product will be shipped to the billing address under
the responsibility and expense of the buyer. Please note that in case
of multiple shipments, it is not possible to pay with cash upon
delivery.
d)
Please note that in case of collection from our Distribution
Centre, or in case of account deposit
as well as in the case of cash on delivery, our company retains
ownership of the purchased goods until full and complete payment of
the purchase price.
e)
General Specification for all deliveries: Please note that deliveries
are carried out only during working days (Monday-Friday excluding
holidays) between (9.00 – 19.00 local time-except in the case of
collection from our distribution center, see 8.1. above) and with
estimated delivery time within 10 working days.
f)
Subject to any special charges for the transportation and delivery
which will be expressly mentioned for a product listed on our
website, the general pricing policy is the following:
A. Delivery destination Greece selection
i)
For shipping within the Attiki prefecture, Greece with ACS
Courier, ELTA
the cost per order is €4,95 or $5.48 or £4.28
(including VAT) depending on the currency in which the transaction is
carried out.
ii)
For shipping to the rest of Greece, the cost will be calculated
automatically in the shopping basket page (depending on each order’s
volumetric weight features) and will be included in your order
request before the completion and payment (by ACS
Courier, ELTA.
In addition to the above costs for orders delivered to remote areas,
or islands, or orders delivered to hard-to-reach regions there is an
“inaccessible destination fee” depending on each order’s
volumetric weight features, which will be charged as per the
transportation company fees. You can easily check whether your
shipping address is considered a hard-to-reach region from your
shopping basket.
Please note that all the above-mentioned prices are subject to change at any time.
B. European Union Delivery destination -excluding Greece- selection (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, UK, Ireland, Spain, Italy, Holland, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czech Republic, Finland) or Other Countries (for customers outside the European Union)
i)
The shipping cost for orders within the European Union (excluding
Greece) will be calculated automatically in the shopping basket page
(depending on each order’s volumetric weight features) and will be
included in your order request before the completion and payment of
your purchase (delivery by DHL Express. In case you select a “Zone
2” country (Zone 2 countries are the following: Austria, Bulgaria,
Denmark, Estonia, Ireland, Spain, Latvia, Lithuania, Malta, Hungary,
Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech
Republic, Finland) as characterized by DHL Express, there is an extra
order fee of €6, or $9, or £5 depending on the currency in which
the transaction is carried out.
ii)
In addition to the above costs, in the case of orders delivered to
remote areas or to hard-to-reach regions there is an “inaccessible
destination fee” of 32€ or $46 or £28 (including VAT), depending
on the currency in which the transaction is carried out, which will
be charged as per the transportation company fees. You can easily
check whether your shipping address is considered a hard-to-reach
region from your shopping basket.
iii)
For deliveries outside the European Union, you may submit a wish
request, by contacting our Customer Care Team via the Contact Us page
section. Once you have selected “Other Countries” as your place
of residence and your request is verified through a special procedure
and deemed feasible, the approval of your order will be confirmed and
your product(s) will be shipped. In case you reside in a country
outside the European Union and desire delivery within a European
Union country, please select delivery within the European Union and
“Other Countries” as a place of residence and your order will be
processed as a matter of course.
C. Corporate orders (B2B): As far as orders of corporate gift boxes are concerned, following are the terms and conditions that constitute our Shipping Policy:
i)
Shipping cost per gift box within Attica region:
6,00€ up to 20
gift boxes
5,50€ from 21 to 100 gift boxes
4,90€ for 101+
gift boxes
ii)
Shipping cost per gift box for the rest of Greece:
12,00€ up to
20 gift boxes
11,00€ from 21 to 100 gift boxes
9,90€ for
101+ gift boxes
iii)
EU countries, USA & Canada:
The shipping cost is calculated
based on shipping method & final destination
Please note that all the above-mentioned prices are subject to change at any time.
3. Free shipping
A. Delivery destination Greece selection
i)
Free shipping for deliveries within the
Attiki prefecture applies only to
orders over €50 (including VAT) and depending on the currency in
which the transaction is carried out, and for deliveries within
the rest of Greece, free shipping
applies only to orders over €70 (including VAT) and depending on
the currency in which the transaction is carried out, and for
destinations excluding islands and that are not considered
inaccessible. Free shipping excludes deliveries to “inaccessible
destinations” and hard-to-reach regions within the European Union,
where there will be an additional “inaccessible destination fee”
as per the transportation company fees (depending on the order’s
volumetric weight features). You consent that the “inaccessible
destination fee” is subject to change and that Seacrets
Inspirations does not bear any responsibility for any such change.
You can easily check whether your shipping address is considered a
hard-to-reach region from your shopping basket.
B. European Union Delivery destination -excluding Greece- selection (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, UK, Ireland, Spain, Italy, Holland, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czech Republic, Finland) or Other Countries (for customers outside the European Union)
i) Free shipping for deliveries within the European Union applies only to orders over €300 or $350 or £280 (including VAT) and depending on the currency in which the transaction is carried out. Free shipping excludes deliveries to “inaccessible destinations” and hard-to-reach regions within the European Union, where there will be an additional “inaccessible destination fee” of €32, $46 or £28 (including VAT), depending on the currency in which the transaction is carried out. You can easily check whether your shipping address is considered a hard-to-reach region from your shopping basket.
ii)
This service is NOT applicable for countries outside the European
Union (EU). For orders delivered to inaccessible destinations or
hard-to-reach regions, the customer will be charged with the
additional “inaccessible destination fee”, as per the
transportation company fees (depending on the order’s volumetric
weight features). You consent that the “inaccessible destination
fee” is subject to change and that Seacrets Inspirations does not
bear any responsibility for any such change.
iii)
For the free shipping to apply, the amount of 300€ or $350 or £280
(regardless of the form of payment or redemption) should be covered
by unique products, none of which should exceed 2 kg (Greece
excluded). Only if the above-mentioned amount is covered is it
possible to add a product exceeding 2 kg to the order, in which case
your total order will still be eligible for Free Shipping.
iv)
For your convenience, upon completion of your product order, the
remaining amount of the order to be covered for you to be entitled
Free Shipping under the restrictions of paragraph iii) above, as well
as the inaccessible destination fee will appear (in the basket of the
order).
4. If you are not at the delivery address to receive your parcel at the time of delivery, the distributor will leave an information note with instructions on how to collect your order. In this case, the risk of loss or damage of goods is transferred to the buyer, taking into account the vulnerability of goods as expressly mentioned in article 6.9 above. The distributor will attempt to deliver the goods up to 3 times, otherwise the goods will remain in the distributor's premises under your own responsibility and expense and under the carrier’s general terms of storage. In case you have asked to pay with cash on delivery and you have not communicated with our Customer Care Team for the receipt of the goods within 3 days from the failed delivery attempt to you, your order will be automatically cancelled.
5.
i) Furthermore, please note that
products delivered outside the European Union (EU) may be subject to
custom clearance and relevant fees; the company cannot be held liable
for any other costs that may be added to these subject to different
national legislations. We cannot know in advance what these charges
may be; on the contrary, the consumer is in a better position to have
knowledge or be aware of them or, at least, of the possibility of
their existence and, for this reason, we recommend you check this
possibility before placing an order on our website.
ii)
Each country has its own customs policy, so you should first contact
your local customs office for further information. Additionally,
please bear in mind that, when ordering from Seacrets Inspirations ,
you are considered the importer of goods and must observe all laws
and regulations of the country in which you are receiving goods.
iii)
The shipping cost for international destinations (excluding the
European Union) is subject to the distinctive volumetric and weight
features of each product and to the specific destination. As we
process your order, you will receive prior notice of these details,
and you will be made fully and properly aware of the cost incurred in
the delivery of your order.
6. If the ordered product is not available due to force majeure or unexpected reasons for more than 30 days (after the order confirmation), for example due to, including but not limited to, production shortages or inability of the supplier to fulfil the order, our Customer Care Team will contact the customer to deal with the problem. First, the same product or a product with a different trade name or a product from a different category or a substitute product will be suggested to the consumer. If the customer does not agree to proceed to another purchase, full, interest-free refund will be offered within 30 days.
7. In our effort to maintain the quality and freshness of our products we do not keep large stocks in our warehouse.Since most of our products are fresh and without preservatives, some of them, depending on the environmental conditions, may often lose some of their weight before they reach the consumer, but without any induced alteration to their composition or any product defect.
Delivery/ shipping of products
1. Our company offers alternative ways of receipt and delivery of products for your convenience, as listed below. When you place your order, you are asked to choose how you wish to receive or how you want us to send you the products you have ordered. Depending on the way you have selected, the total final cost of your order is calculated. This cost will be used for the payment of your order and will be included in the order confirmation.
2. Time, Means, Place of Receipt/ Delivery
The delivery time of your order is determined by its finalization as well as the order confirmation e-mail received upon its completion.
i) Pick up of your order from our factory Kallipateiras 10 str. kalamata Greece during working days and hours i.e. Monday-Friday 10:00 – 16:00, excluding holidays.
ii) In case you wish your order to be dispatched to an indicated delivery address (there is a multiple delivery option as well, see section 8.2.ii d below), the delivery will be carried out:
a) By a partner transportation company, i.e. DHL Express for international deliveries (within & outside the EU) and ACS Courier, and ELTA for deliveries in Greece. Our company and its partners take all necessary steps to ensure the timely delivery of the order to the buyer based on the basic delivery schedule of each transportation company. We cannot guarantee neither the arrival time nor the exact delivery time of the ordered goods, as it depends entirely on the transportation companies that we collaborate with. Our company is not accountable for any delays caused by force majeure or unexpected events or events beyond its control. In the event of any delay, our company will make every possible effort to contact you in the ways mentioned in articles 6.5 ii) and 6.12 above. Our company is responsible for the proper delivery of your order to the carrier, and, from that point on, the liability lies with the buyer subject to article 524 AK. The transportation cost is defined by the pricing policy of each transportation company, which is solely responsible for shipping charges and which may alter the relevant prices at any time. Seacrets Inspirations is not liable for any such pricing change.
b) In case of return of defective products (provided that the conditions of article 13 on defective products or on the lack of agreed capacity are fulfilled), return must always take place after communication with our company, which undertakes both the responsibility and the transportation cost for the return of the products to the carrier.
c)
Gifts orders: You can also order one or more gifts and send them to
any recipient you wish within the European Union, simply by filling
out the recipient's address and information in a special form on our
website, so that the product can be delivered directly to him/her.
You have the option of multiple deliveries to different destinations
and to multiple recipients without restrictions. When sending gift
parcels to other recipients, make sure the recipient can receive gift
parcels and that, generally, the gift will not be considered
undesirable for any reason, nor will it be rejected upon delivery,
otherwise the product will be shipped to the billing address under
the responsibility and expense of the buyer. Please note that in case
of multiple shipments, it is not possible to pay with cash upon
delivery.
d)
Please note that in case of collection from our Distribution
Centre, or in case of account deposit
as well as in the case of cash on delivery, our company retains
ownership of the purchased goods until full and complete payment of
the purchase price.
e)
General Specification for all deliveries: Please note that deliveries
are carried out only during working days (Monday-Friday excluding
holidays) between (9.00 – 19.00 local time-except in the case of
collection from our distribution center, see 8.1. above) and with
estimated delivery time within 10 working days.
f)
Subject to any special charges for the transportation and delivery
which will be expressly mentioned for a product listed on our
website, the general pricing policy is the following:
A. Delivery destination Greece selection
i)
For shipping within the Attiki prefecture, Greece with ACS
Courier, ELTA
the cost per order is €4,95 or $5.48 or £4.28
(including VAT) depending on the currency in which the transaction is
carried out.
ii)
For shipping to the rest of Greece, the cost will be calculated
automatically in the shopping basket page (depending on each order’s
volumetric weight features) and will be included in your order
request before the completion and payment (by ACS
Courier, ELTA.
In addition to the above costs for orders delivered to remote areas,
or islands, or orders delivered to hard-to-reach regions there is an
“inaccessible destination fee” depending on each order’s
volumetric weight features, which will be charged as per the
transportation company fees. You can easily check whether your
shipping address is considered a hard-to-reach region from your
shopping basket.
Please note that all the above-mentioned prices are subject to change at any time.
B. European Union Delivery destination -excluding Greece- selection (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, UK, Ireland, Spain, Italy, Holland, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czech Republic, Finland) or Other Countries (for customers outside the European Union)
i)
The shipping cost for orders within the European Union (excluding
Greece) will be calculated automatically in the shopping basket page
(depending on each order’s volumetric weight features) and will be
included in your order request before the completion and payment of
your purchase (delivery by DHL Express. In case you select a “Zone
2” country (Zone 2 countries are the following: Austria, Bulgaria,
Denmark, Estonia, Ireland, Spain, Latvia, Lithuania, Malta, Hungary,
Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech
Republic, Finland) as characterized by DHL Express, there is an extra
order fee of €6, or $9, or £5 depending on the currency in which
the transaction is carried out.
ii)
In addition to the above costs, in the case of orders delivered to
remote areas or to hard-to-reach regions there is an “inaccessible
destination fee” of 32€ or $46 or £28 (including VAT), depending
on the currency in which the transaction is carried out, which will
be charged as per the transportation company fees. You can easily
check whether your shipping address is considered a hard-to-reach
region from your shopping basket.
iii)
For deliveries outside the European Union, you may submit a wish
request, by contacting our Customer Care Team via the Contact Us page
section. Once you have selected “Other Countries” as your place
of residence and your request is verified through a special procedure
and deemed feasible, the approval of your order will be confirmed and
your product(s) will be shipped. In case you reside in a country
outside the European Union and desire delivery within a European
Union country, please select delivery within the European Union and
“Other Countries” as a place of residence and your order will be
processed as a matter of course.
C. Corporate orders (B2B): As far as orders of corporate gift boxes are concerned, following are the terms and conditions that constitute our Shipping Policy:
i)
Shipping cost per gift box within Attica region:
6,00€ up to 20
gift boxes
5,50€ from 21 to 100 gift boxes
4,90€ for 101+
gift boxes
ii)
Shipping cost per gift box for the rest of Greece:
12,00€ up to
20 gift boxes
11,00€ from 21 to 100 gift boxes
9,90€ for
101+ gift boxes
iii)
EU countries, USA & Canada:
The shipping cost is calculated
based on shipping method & final destination
Please note that all the above-mentioned prices are subject to change at any time.
3. Free shipping
A. Delivery destination Greece selection
i)
Free shipping for deliveries within the
Attiki prefecture applies only to
orders over €50 (including VAT) and depending on the currency in
which the transaction is carried out, and for deliveries within
the rest of Greece, free shipping
applies only to orders over €70 (including VAT) and depending on
the currency in which the transaction is carried out, and for
destinations excluding islands and that are not considered
inaccessible. Free shipping excludes deliveries to “inaccessible
destinations” and hard-to-reach regions within the European Union,
where there will be an additional “inaccessible destination fee”
as per the transportation company fees (depending on the order’s
volumetric weight features). You consent that the “inaccessible
destination fee” is subject to change and that Seacrets
Inspirations does not bear any responsibility for any such change.
You can easily check whether your shipping address is considered a
hard-to-reach region from your shopping basket.
B. European Union Delivery destination -excluding Greece- selection (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, UK, Ireland, Spain, Italy, Holland, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czech Republic, Finland) or Other Countries (for customers outside the European Union)
i) Free shipping for deliveries within the European Union applies only to orders over €300 or $350 or £280 (including VAT) and depending on the currency in which the transaction is carried out. Free shipping excludes deliveries to “inaccessible destinations” and hard-to-reach regions within the European Union, where there will be an additional “inaccessible destination fee” of €32, $46 or £28 (including VAT), depending on the currency in which the transaction is carried out. You can easily check whether your shipping address is considered a hard-to-reach region from your shopping basket.
ii)
This service is NOT applicable for countries outside the European
Union (EU). For orders delivered to inaccessible destinations or
hard-to-reach regions, the customer will be charged with the
additional “inaccessible destination fee”, as per the
transportation company fees (depending on the order’s volumetric
weight features). You consent that the “inaccessible destination
fee” is subject to change and that Seacrets Inspirations does not
bear any responsibility for any such change.
iii)
For the free shipping to apply, the amount of 300€ or $350 or £280
(regardless of the form of payment or redemption) should be covered
by unique products, none of which should exceed 2 kg (Greece
excluded). Only if the above-mentioned amount is covered is it
possible to add a product exceeding 2 kg to the order, in which case
your total order will still be eligible for Free Shipping.
iv)
For your convenience, upon completion of your product order, the
remaining amount of the order to be covered for you to be entitled
Free Shipping under the restrictions of paragraph iii) above, as well
as the inaccessible destination fee will appear (in the basket of the
order).
4. If you are not at the delivery address to receive your parcel at the time of delivery, the distributor will leave an information note with instructions on how to collect your order. In this case, the risk of loss or damage of goods is transferred to the buyer, taking into account the vulnerability of goods as expressly mentioned in article 6.9 above. The distributor will attempt to deliver the goods up to 3 times, otherwise the goods will remain in the distributor's premises under your own responsibility and expense and under the carrier’s general terms of storage. In case you have asked to pay with cash on delivery and you have not communicated with our Customer Care Team for the receipt of the goods within 3 days from the failed delivery attempt to you, your order will be automatically cancelled.
5.
i) Furthermore, please note that
products delivered outside the European Union (EU) may be subject to
custom clearance and relevant fees; the company cannot be held liable
for any other costs that may be added to these subject to different
national legislations. We cannot know in advance what these charges
may be; on the contrary, the consumer is in a better position to have
knowledge or be aware of them or, at least, of the possibility of
their existence and, for this reason, we recommend you check this
possibility before placing an order on our website.
ii)
Each country has its own customs policy, so you should first contact
your local customs office for further information. Additionally,
please bear in mind that, when ordering from Seacrets Inspirations ,
you are considered the importer of goods and must observe all laws
and regulations of the country in which you are receiving goods.
iii)
The shipping cost for international destinations (excluding the
European Union) is subject to the distinctive volumetric and weight
features of each product and to the specific destination. As we
process your order, you will receive prior notice of these details,
and you will be made fully and properly aware of the cost incurred in
the delivery of your order.
6. If the ordered product is not available due to force majeure or unexpected reasons for more than 30 days (after the order confirmation), for example due to, including but not limited to, production shortages or inability of the supplier to fulfil the order, our Customer Care Team will contact the customer to deal with the problem. First, the same product or a product with a different trade name or a product from a different category or a substitute product will be suggested to the consumer. If the customer does not agree to proceed to another purchase, full, interest-free refund will be offered within 30 days.
7. In our effort to maintain the quality and freshness of our products we do not keep large stocks in our warehouse.Since most of our products are fresh and without preservatives, some of them, depending on the environmental conditions, may often lose some of their weight before they reach the consumer, but without any induced alteration to their composition or any product defect.
Delivery/ shipping of products
1. Our company offers alternative ways of receipt and delivery of products for your convenience, as listed below. When you place your order, you are asked to choose how you wish to receive or how you want us to send you the products you have ordered. Depending on the way you have selected, the total final cost of your order is calculated. This cost will be used for the payment of your order and will be included in the order confirmation.
2. Time, Means, Place of Receipt/ Delivery
The delivery time of your order is determined by its finalization as well as the order confirmation e-mail received upon its completion.
i) Pick up of your order from our factory Kallipateiras 10 str. kalamata Greece during working days and hours i.e. Monday-Friday 10:00 – 16:00, excluding holidays.
ii) In case you wish your order to be dispatched to an indicated delivery address (there is a multiple delivery option as well, see section 8.2.ii d below), the delivery will be carried out:
a) By a partner transportation company, i.e. DHL Express for international deliveries (within & outside the EU) and ACS Courier, and ELTA for deliveries in Greece. Our company and its partners take all necessary steps to ensure the timely delivery of the order to the buyer based on the basic delivery schedule of each transportation company. We cannot guarantee neither the arrival time nor the exact delivery time of the ordered goods, as it depends entirely on the transportation companies that we collaborate with. Our company is not accountable for any delays caused by force majeure or unexpected events or events beyond its control. In the event of any delay, our company will make every possible effort to contact you in the ways mentioned in articles 6.5 ii) and 6.12 above. Our company is responsible for the proper delivery of your order to the carrier, and, from that point on, the liability lies with the buyer subject to article 524 AK. The transportation cost is defined by the pricing policy of each transportation company, which is solely responsible for shipping charges and which may alter the relevant prices at any time. Seacrets Inspirations is not liable for any such pricing change.
b) In case of return of defective products (provided that the conditions of article 13 on defective products or on the lack of agreed capacity are fulfilled), return must always take place after communication with our company, which undertakes both the responsibility and the transportation cost for the return of the products to the carrier.
c)
Gifts orders: You can also order one or more gifts and send them to
any recipient you wish within the European Union, simply by filling
out the recipient's address and information in a special form on our
website, so that the product can be delivered directly to him/her.
You have the option of multiple deliveries to different destinations
and to multiple recipients without restrictions. When sending gift
parcels to other recipients, make sure the recipient can receive gift
parcels and that, generally, the gift will not be considered
undesirable for any reason, nor will it be rejected upon delivery,
otherwise the product will be shipped to the billing address under
the responsibility and expense of the buyer. Please note that in case
of multiple shipments, it is not possible to pay with cash upon
delivery.
d)
Please note that in case of collection from our Distribution
Centre, or in case of account deposit
as well as in the case of cash on delivery, our company retains
ownership of the purchased goods until full and complete payment of
the purchase price.
e)
General Specification for all deliveries: Please note that deliveries
are carried out only during working days (Monday-Friday excluding
holidays) between (9.00 – 19.00 local time-except in the case of
collection from our distribution center, see 8.1. above) and with
estimated delivery time within 10 working days.
f)
Subject to any special charges for the transportation and delivery
which will be expressly mentioned for a product listed on our
website, the general pricing policy is the following:
A. Delivery destination Greece selection
i)
For shipping within the Attiki prefecture, Greece with ACS
Courier, ELTA
the cost per order is €4,95 or $5.48 or £4.28
(including VAT) depending on the currency in which the transaction is
carried out.
ii)
For shipping to the rest of Greece, the cost will be calculated
automatically in the shopping basket page (depending on each order’s
volumetric weight features) and will be included in your order
request before the completion and payment (by ACS
Courier, ELTA.
In addition to the above costs for orders delivered to remote areas,
or islands, or orders delivered to hard-to-reach regions there is an
“inaccessible destination fee” depending on each order’s
volumetric weight features, which will be charged as per the
transportation company fees. You can easily check whether your
shipping address is considered a hard-to-reach region from your
shopping basket.
Please note that all the above-mentioned prices are subject to change at any time.
B. European Union Delivery destination -excluding Greece- selection (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, UK, Ireland, Spain, Italy, Holland, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czech Republic, Finland) or Other Countries (for customers outside the European Union)
i)
The shipping cost for orders within the European Union (excluding
Greece) will be calculated automatically in the shopping basket page
(depending on each order’s volumetric weight features) and will be
included in your order request before the completion and payment of
your purchase (delivery by DHL Express. In case you select a “Zone
2” country (Zone 2 countries are the following: Austria, Bulgaria,
Denmark, Estonia, Ireland, Spain, Latvia, Lithuania, Malta, Hungary,
Poland, Portugal, Romania, Slovakia, Slovenia, Sweden, Czech
Republic, Finland) as characterized by DHL Express, there is an extra
order fee of €6, or $9, or £5 depending on the currency in which
the transaction is carried out.
ii)
In addition to the above costs, in the case of orders delivered to
remote areas or to hard-to-reach regions there is an “inaccessible
destination fee” of 32€ or $46 or £28 (including VAT), depending
on the currency in which the transaction is carried out, which will
be charged as per the transportation company fees. You can easily
check whether your shipping address is considered a hard-to-reach
region from your shopping basket.
iii)
For deliveries outside the European Union, you may submit a wish
request, by contacting our Customer Care Team via the Contact Us page
section. Once you have selected “Other Countries” as your place
of residence and your request is verified through a special procedure
and deemed feasible, the approval of your order will be confirmed and
your product(s) will be shipped. In case you reside in a country
outside the European Union and desire delivery within a European
Union country, please select delivery within the European Union and
“Other Countries” as a place of residence and your order will be
processed as a matter of course.
C. Corporate orders (B2B): As far as orders of corporate gift boxes are concerned, following are the terms and conditions that constitute our Shipping Policy:
i)
Shipping cost per gift box within Attica region:
6,00€ up to 20
gift boxes
5,50€ from 21 to 100 gift boxes
4,90€ for 101+
gift boxes
ii)
Shipping cost per gift box for the rest of Greece:
12,00€ up to
20 gift boxes
11,00€ from 21 to 100 gift boxes
9,90€ for
101+ gift boxes
iii)
EU countries, USA & Canada:
The shipping cost is calculated
based on shipping method & final destination
Please note that all the above-mentioned prices are subject to change at any time.
3. Free shipping
A. Delivery destination Greece selection
i)
Free shipping for deliveries within the
Attiki prefecture applies only to
orders over €50 (including VAT) and depending on the currency in
which the transaction is carried out, and for deliveries within
the rest of Greece, free shipping
applies only to orders over €70 (including VAT) and depending on
the currency in which the transaction is carried out, and for
destinations excluding islands and that are not considered
inaccessible. Free shipping excludes deliveries to “inaccessible
destinations” and hard-to-reach regions within the European Union,
where there will be an additional “inaccessible destination fee”
as per the transportation company fees (depending on the order’s
volumetric weight features). You consent that the “inaccessible
destination fee” is subject to change and that Seacrets
Inspirations does not bear any responsibility for any such change.
You can easily check whether your shipping address is considered a
hard-to-reach region from your shopping basket.
B. European Union Delivery destination -excluding Greece- selection (Austria, Belgium, Bulgaria, France, Germany, Denmark, Estonia, UK, Ireland, Spain, Italy, Holland, Croatia, Cyprus, Latvia, Lithuania, Luxembourg, Malta, Hungary, Poland, Portugal, Slovakia, Slovenia, Sweden, Czech Republic, Finland) or Other Countries (for customers outside the European Union)
i) Free shipping for deliveries within the European Union applies only to orders over €300 or $350 or £280 (including VAT) and depending on the currency in which the transaction is carried out. Free shipping excludes deliveries to “inaccessible destinations” and hard-to-reach regions within the European Union, where there will be an additional “inaccessible destination fee” of €32, $46 or £28 (including VAT), depending on the currency in which the transaction is carried out. You can easily check whether your shipping address is considered a hard-to-reach region from your shopping basket.
ii)
This service is NOT applicable for countries outside the European
Union (EU). For orders delivered to inaccessible destinations or
hard-to-reach regions, the customer will be charged with the
additional “inaccessible destination fee”, as per the
transportation company fees (depending on the order’s volumetric
weight features). You consent that the “inaccessible destination
fee” is subject to change and that Seacrets Inspirations does not
bear any responsibility for any such change.
iii)
For the free shipping to apply, the amount of 300€ or $350 or £280
(regardless of the form of payment or redemption) should be covered
by unique products, none of which should exceed 2 kg (Greece
excluded). Only if the above-mentioned amount is covered is it
possible to add a product exceeding 2 kg to the order, in which case
your total order will still be eligible for Free Shipping.
iv)
For your convenience, upon completion of your product order, the
remaining amount of the order to be covered for you to be entitled
Free Shipping under the restrictions of paragraph iii) above, as well
as the inaccessible destination fee will appear (in the basket of the
order).
4. If you are not at the delivery address to receive your parcel at the time of delivery, the distributor will leave an information note with instructions on how to collect your order. In this case, the risk of loss or damage of goods is transferred to the buyer, taking into account the vulnerability of goods as expressly mentioned in article 6.9 above. The distributor will attempt to deliver the goods up to 3 times, otherwise the goods will remain in the distributor's premises under your own responsibility and expense and under the carrier’s general terms of storage. In case you have asked to pay with cash on delivery and you have not communicated with our Customer Care Team for the receipt of the goods within 3 days from the failed delivery attempt to you, your order will be automatically cancelled.
5.
i) Furthermore, please note that
products delivered outside the European Union (EU) may be subject to
custom clearance and relevant fees; the company cannot be held liable
for any other costs that may be added to these subject to different
national legislations. We cannot know in advance what these charges
may be; on the contrary, the consumer is in a better position to have
knowledge or be aware of them or, at least, of the possibility of
their existence and, for this reason, we recommend you check this
possibility before placing an order on our website.
ii)
Each country has its own customs policy, so you should first contact
your local customs office for further information. Additionally,
please bear in mind that, when ordering from Seacrets Inspirations ,
you are considered the importer of goods and must observe all laws
and regulations of the country in which you are receiving goods.
iii)
The shipping cost for international destinations (excluding the
European Union) is subject to the distinctive volumetric and weight
features of each product and to the specific destination. As we
process your order, you will receive prior notice of these details,
and you will be made fully and properly aware of the cost incurred in
the delivery of your order.
6. If the ordered product is not available due to force majeure or unexpected reasons for more than 30 days (after the order confirmation), for example due to, including but not limited to, production shortages or inability of the supplier to fulfil the order, our Customer Care Team will contact the customer to deal with the problem. First, the same product or a product with a different trade name or a product from a different category or a substitute product will be suggested to the consumer. If the customer does not agree to proceed to another purchase, full, interest-free refund will be offered within 30 days.
7. In our effort to maintain the quality and freshness of our products we do not keep large stocks in our warehouse.Since most of our products are fresh and without preservatives, some of them, depending on the environmental conditions, may often lose some of their weight before they reach the consumer, but without any induced alteration to their composition or any product defect.